Returns Policy

Thanks for using Wm Russell & Sons Ltd.

If you are not satisfied with your booking or your circumstances have changed, we’re happy to help.

You have 3 calendar days after skip delivery to be eligible for a refund minus a transport charge. The skip must be unused with no waste deposited.

Once the empty skip has been collected, we will make a full refund less any transport charge which you will be notified of before collection. This payment will be made to your card (or original method of payment) at the time of booking. You will receive the credit within 5 working days, depending on your card issuer's policies.